Privacy Policy

Last updated: June 2026

Entity: Tendd

Contact: hello@tendd.com.au

Overview

Tendd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect

We collect the following personal information:

• Account Information: Your name, email address, and business name when you create an account or contact us.
• Usage Data: Information about how you interact with Tendd, collected via Google Analytics 4 with Consent Mode v2 enabled.
• Cookies: We use cookies to support essential functionality and analytics. Your consent is requested via our consent banner at first visit.

How We Use Your Information

We use your personal information for:

• Providing and improving our service
• Communicating with you about your account or service updates
• Analyzing usage patterns through Google Analytics 4 to improve user experience
• Complying with legal obligations

Data Processors and Subprocessors

We use the following third-party service providers (subprocessors) to process your data:

• Stripe: Payment processing for subscriptions
• Supabase: Database, authentication, and file storage (hosted on AWS ap-southeast-2, Australian region)
• Netlify: Website hosting
• Google Analytics 4: Usage analytics with Consent Mode v2

Data Storage and Residency

Your personal information is stored in Australia. Supabase, our primary data processor, is configured to store data on AWS infrastructure in the ap-southeast-2 region (Sydney). This ensures your data remains within Australian jurisdiction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request that we correct inaccurate or out-of-date information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Withdraw consent to communications or analytics at any time

To exercise any of these rights, contact us at hello@tendd.com.au.

Cookies

We use cookies to support core functionality and analytics. On your first visit, you will be asked to consent to non-essential cookies. You can manage your cookie preferences at any time through the consent banner.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of Tendd after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@tendd.com.au.

Governing Law

This Privacy Policy and your use of Tendd are governed by and construed in accordance with the laws of Australia, and you irrevocably submit to the exclusive jurisdiction of the courts of Australia.

Disclaimer: This is a starting point. Seek independent legal advice before relying on these terms.