Commercial cleaning
Prove every clean. Keep every contract.
Tendd gives commercial cleaning businesses a simple way to confirm their cleaners are cleared for site, capture proof of every job, and send the client a branded report. The complaint you can answer in seconds. The renewal you walk into with twelve months of proof.
Report sent
The Savoy Pitt St · Reception clean
The Monday-morning complaint
It is Monday, and a facilities manager emails to say the weekend clean was missed, or sloppy. You know it was done. But you cannot prove it, so you wear the complaint, send someone back for free, and quietly worry about the contract. Now multiply that across every site you run. The work is fine. The lack of proof is what costs you.
The right cleaner, every time
Before you assign a cleaner to a site, Tendd checks they hold what that site requires, and stops the assignment if anything is missing or expired. See how compliance gating works.
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Site-specific inductions.
Each building can require its own induction, and Tendd blocks a cleaner being assigned to a site they are not inducted for.
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Police checks.
Where the client requires it, Tendd confirms the check is current before allowing the assignment.
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White Card where required.
For industrial or construction-adjacent environments, Tendd verifies the White Card is held and current.
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Chemical handling and SDS acknowledgement.
Safety data sheet acknowledgement tracked per worker, so the record is there if it is ever needed.
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Insurance and work rights.
Public liability and workers compensation currency, and work rights, checked before every placement.
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Expiry warnings before it matters.
Tendd warns you before a document lapses, so you fix it ahead of time rather than discovering it when a cleaner is locked out and the client is unhappy.
What your cleaner captures
On their phone, in a couple of taps, your cleaner records everything needed to prove the job was done right. See the proof of service flow.
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Check-in, timestamped.
Your cleaner checks in at the site, recording when the work started, live on their phone.
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Area-by-area checklist.
Reception, bathrooms, kitchen, floors — a fixed checklist so completeness is visible, not assumed.
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Before-and-after photos.
The most persuasive evidence there is. Dated, and attached to the job.
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Maintenance issues flagged.
Any problem spotted on site — a leaking tap, a broken fitting — logged with a photo, so your client knows you noticed.
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Consumables restocked.
Confirmed on the checklist, so there is no dispute about what was done.
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Time on site.
Check-in and check-out give you an honest time record, useful for billing and for the record if hours are ever queried.
Proof that looks the part
Your client receives a branded report: your logo, the site, the date, the cleaner, time on site, the checklist, before-and-after photos, and any issues flagged. It looks like it came from your business, because it did. See the client report.
Clients are starting to ask for proof
Facilities managers, building managers and strata committees are increasingly asking cleaning operators to show evidence of compliance and service delivery. Labour-hire licensing requirements are also expanding, with the duty running both ways: the business that engages an unlicensed provider can be penalised too. Tendd keeps all of it ready to show. Read the labour hire licensing guide.
How does Tendd prove a clean was done?
Your cleaner checks in on site, completes a checklist, and captures before-and-after photos, which become a timestamped, branded report sent to your client. If a clean is ever questioned, the proof is already there.
Does Tendd handle cleaner payroll?
No. Tendd records time on site and exports your hours to a CSV, then stays out of pay, awards, and tax, so it works alongside your existing payroll.
Can I track inductions and police checks for each site?
Yes. You set the documents each site requires, and Tendd stops a cleaner being assigned to a site they are not cleared for, and warns you before anything expires.
Will the report carry my branding?
Yes. The report uses your logo and looks like it came from your business, so it makes you look professional to the client.
Is it hard for cleaners to use?
No. It runs in the phone browser, with large buttons and a flow that takes a couple of minutes, designed for one-handed use on site.
See it on your own sites
Run a pilot on a handful of real cleans and look at the reports your clients would receive. No long commitment.
Start a pilot